The short answer
Cleaning up a hacked WordPress site typically costs $150 to $500 when it's ordinary malware handled by a specialist service. Severe or repeat compromises handled by an agency run $500 to $2,500 or more. The price depends on how deep the infection goes, whether you have a clean backup, and how fast you need it done.
Key takeaways
- Straightforward malware cleanup through a specialist service commonly runs $150 to $500.
- Severe, recurring, or e-commerce compromises handled by an agency run $500 to $2,500 or more.
- A recent clean backup is the single biggest thing that lowers the bill.
- Cleanup alone isn't enough. If you don't close the entry point, it happens again.
- Ongoing maintenance costs far less per year than a single emergency cleanup.
If your WordPress site got hacked, the cleanup usually costs somewhere between $150 and $500 when it's common malware and you hire a specialist service to remove it. If the compromise is severe, keeps coming back, or hit an online store with customer data, expect $500 to $2,500 or more through an agency. The wide gap comes down to how deep the infection went and whether you have a clean backup to fall back on.
We're Venbit, a web studio in Mill Creek, Washington. We've cleaned up plenty of compromised sites for clients around the Puget Sound and across the country, so here's an honest breakdown of what you're actually paying for.
What cleanup actually costs, by scenario
| Scenario | Who handles it | Typical cost |
|---|---|---|
| Common malware, small brochure site | Specialist cleanup service | $150 to $500 |
| Spam links or redirect injection, clean backup available | Specialist or freelancer | $150 to $400 |
| Severe or reinfecting compromise | Agency or senior developer | $500 to $1,500+ |
| E-commerce site with customer data at risk | Agency, often with security audit | $1,000 to $2,500+ |
| DIY with a security plugin scanner | You, plus a plugin subscription | $0 to about $200/year |
The specialist services you may have seen, the ones built around tools like Sucuri or Wordfence, price most cleanups as a flat fee in that $150 to $500 range and often include a short warranty period. That's usually the most cost-effective route for a standard small-business site.
What pushes the price up or down
Two hacked sites can cost wildly different amounts to fix. These are the factors that move the number.
- How deep it went. A few spam links in your footer is a quick fix. Malware spread across hundreds of files, hidden admin users, and backdoors takes real hours.
- Whether you have a clean backup. With a recent, uninfected backup, cleanup can be a restore plus patching. Without one, someone has to hand-clean the live site file by file, which costs more.
- How long it sat. An infection caught in a day is smaller than one that's been quietly spreading for two months and gotten your domain blocklisted by Google.
- E-commerce and customer data. If a store was compromised, there's often a security audit, PCI concerns, and disclosure to think about. That raises the stakes and the cost.
- How fast you need it. Rush and after-hours work carries a premium, same as any emergency trade.
How to avoid overpaying
A hack is stressful, and stressed people overpay. A few things keep the bill honest.
- 1Get the actual scope first. Ask whoever you hire what they found: how many infected files, any backdoors, any rogue admin accounts. A real diagnosis should come before a real price.
- 2Prefer a flat-fee cleanup for standard cases. For ordinary malware on a small site, a flat fee protects you from open-ended hourly billing.
- 3Ask what's included after. A good cleanup includes a rescan, help getting delisted from Google's warnings, and closing the entry point. If those cost extra, know that upfront.
- 4Don't pay for a full rebuild you don't need. Some shops quote a redesign when a cleanup would do. Get a second opinion if the number feels large.
How we handle this for clients
When a client's site gets hit, our job is to clean it, close the hole that let it happen, and get any Google warnings lifted so real visitors come back. Hacked-site cleanup pricing depends on severity, because a footer full of spam links and a store riddled with backdoors are not the same job. We tell you the scope before we quote it.
The cheaper path, honestly, is not getting hacked in the first place. Our maintenance plans start at $99 a month and keep plugins patched, backups current, and security scanning running, which is exactly what closes the doors attackers walk through. One cleanup usually costs more than a year of that.
Worried about more than just the hack? Our website problems guide walks through the other things that quietly break on a neglected site.
Related services
More website answers
Every question in this series, from Website Problems, Solved.
Symptoms & emergencies19
- Why Is My Website Down? How to Find Out and Fix It
- Why Does My Website Say "Account Suspended"?
- Error Establishing a Database Connection: What It Means
- Why Is My Contact Form Not Sending Emails?
- White Screen of Death on WordPress: What to Do Now
- Why Is My Website Showing "Not Secure" in Chrome?
- Squarespace Site Not Showing Up on Google? Here's Why
- Why Did Google Remove My Website From Search Results?
- Why Did My Website Traffic Suddenly Drop? Top Causes
- Why Is My Website Sending Spam Emails? What It Means
- Why Is My Website Slow on Mobile but Fast on Desktop?
- Why Does My Website Look Broken on My Phone?
- Why Do My Website Images Look Blurry or Broken?
- How to Tell If Your Website Has Been Hacked: 9 Signs
- "This Site May Be Hacked": How to Remove Google's Warning
- "Deceptive Site Ahead" Warning: How to Fix It Fast
- How to Make Your Website Load Faster
- Why Isn't My Business Showing Up on Google?
- 10 Signs Your Business Website Needs a Redesign
What happens if...9
- What Happens If You Don't Update WordPress Plugins?
- What Happens If Your SSL Certificate Expires?
- What Happens If Your Domain Name Expires? A Timeline
- What Happens If Your Web Host Goes Out of Business?
- What Happens If You Stop Paying Your Web Developer?
- Can an Old Website Hurt Your Google Ranking?
- Is an Outdated Website a Liability for Your Business?
- Why Are My Business Emails Going to Spam?
- What Happens If You Don't Maintain Your Website?
Cost & pricing7
- How Much Does It Cost to Fix a Hacked WordPress Site? (you are here)
- Why Is Website Maintenance So Expensive? A Breakdown
- Hourly Rate vs. Monthly Retainer for Website Updates
- How Much Do Freelancers Charge for Website Maintenance?
- How Much Does WordPress Maintenance Cost Per Month?
- How Much Does Squarespace Maintenance Cost?
- How Much Does Website Maintenance Cost?
Plans & hiring10
- Do I Need a Website Maintenance Plan? An Honest Answer
- Maintenance Plan vs. Pay As You Go: Which Actually Wins
- One-Time Website Fix vs. Ongoing Care: Which Do You Need
- Does a Simple Website Need a Maintenance Plan?
- 12 Questions to Ask a Website Maintenance Company
- Freelancer vs. Agency for Website Maintenance
- What to Look For in a Website Maintenance Contract
- Is Your Website Maintenance Plan a Scam? How to Tell
- Website Maintenance Checklist for Non-Technical Owners
- What Does Website Maintenance Include? (And Why It Matters)
Ownership & switching9
- What Is My Website Built With? How to Check in Seconds
- How to Find Out Who Hosts and Manages Your Website
- Your Web Developer Disappeared: What to Do Now
- How to Switch Web Hosting Without Losing Your Email
- How to Fire Your Web Developer (Without Losing Your Site)
- Can You Maintain Your Own Website Without Coding?
- How Often Should You Update Your Website Content?
- How to Back Up a WordPress Site Yourself (Two Ways)
- Do You Really Own Your Website? How to Check Before You Hire
Platform-specific7
- Do Squarespace Sites Need Maintenance? The Honest Answer
- Do Wix Websites Need Maintenance? What Owners Should Know
- Shopify Maintenance: What Store Owners Actually Need
- WordPress Maintenance Checklist for Non-Developers
- WordPress vs. Squarespace: Which Is Easier to Maintain?
- GoDaddy Website Builder vs. WordPress for Small Business
- How to Keep Your WordPress Website Secure
The Venbit Team
Web design & SEO, Seattle
Venbit is a Seattle-area web design, SEO, and digital marketing studio. Since 2011 we've designed, built, and ranked small-business websites for clients across the Puget Sound and around the country, so the numbers and advice here come from real projects, not a content mill.